Tech Mahindra is hiring for Technical Support Engineer 2025. Tech Mahindra is conducting an recruitment drive for Technical Support Engineer. Below are the Tech Mahindra Job description, Eligibility, and details.
Also Read :Tower Research Capital LLC Hiring for Intern
Company Name:Tech Mahindra
Job Role:Desktop Engineer
Education:
Location:Hyderabad, India
Experience: (0 – 5 years) Freshers
Salary:3-6 Lacs P.A.
Employment Type: Full Time, Permanent
Batch: Not Mentioned
Last Date: ASAP
Also Read :Prodapt is hiring fresher for Front End Developer 2025
Tech Mahindra is hiring for Technical Support Engineer 2025
About company
Tech Mahindra is a global consulting service and systems integrator that operates in over 90+ countries, delivering solutions with a unique blend of digital innovation and robust, industry-strong processes. With our promise to help our customers Scale at Speed, we design future state solutions for industry leaders and offer innovative digital experiences that enable them to transform and scale at speed. Our aim is to enable enterprises, associates, and society to Rise for a more equal world, future readiness, and value creation.
Job highlights:
- Graduate or under-graduate with 6 months to 2 years of technical support experience, excellent communication skills, and ability to work under pressure
- Configure and troubleshoot technical issues, provide customer support via multiple channels, and resolve IT break/fix requests
Job Description:
The ideal candidate will be responsible for configuring and troubleshooting our product to resolve our customers’ technical issues. You will support the customer by acting as the liaison between the customer and other internal teams. Your ability to work in complex networking environment will also make you an ideal candidate.
Looking for immediate joiners only.
Also Read :Notebook LM
Roles and Responsibilities:
- Excellent communication skills (International Voice process) is non-negotiable.
- Responsible for responding to customer requests, including but not limited to, answering calls via a phone queue, customer emails, chat support requests and providing after hours on call support for troubleshooting technical issues.
- Support end-user devices/peripherals, including but not limited to computer hardware, operating systems, communications, software applications, data processing and security.
- Support activities include supporting end-users accepting IT break-fix requests from customers across multiple entry points, providing IT break/fix issue resolution or escalation of the issue to the appropriate team.
- First line help desk; resolve basic level 1 and some level 2 issues including remotely troubleshooting issues relating to hardware and software (typically Windows, Mac OS, Apple, Google for Work, Android Phone Support, MDM, AirWatch etc.).
- Research issues and resolves technical problems.
Aslo Read :Best AI Tools To Improve Communication Skills 2025
Eligibility:
- Experience Min. 6 Months to 1 Year (Mandatory) and 2+ Years (Preferred)
- Written and verbal communication skills.
- Exceptional interpersonal skills, with a focus on rapport-building, listening, and questioning skills.
- Ability to work under pressure involves dealing with constraints which are often outside of your control – these might be resource or time constraints, the difficulty of the task or having insufficient knowledge required to complete the task, or unforeseen changes or problems.
- Good to have – Experience using and proficient in Apple hardware, Mac OS, Google (G-Suite), Windows and Office365
- Good to have ITIL Knowledge
- Graduate from an accredited institution or Under-graduate with relevant technical experience
- Previous customer/technical support or technology experience
Contact Details- tanya.pahwa@techmahindra.com or call on 7060027671 to discuss this opportunity further.
Also Read: Siemens Recruitment Hiring Any Graduates
Key Skills
- Technical Voice Process
- IT Helpdesk
- Desktop Support
- IT Service Desk
- Remote support
- Technical Helpdesk
- Technical Support
- Service Desk
How to Apply?
Eligible candidates can apply for this drive. For more Information Click on the Below Link
For More information :Razorpay is hiring for Back End Developer 2025
Important Notice :
Please Read the Job Description and Eligibility Criteria carefully before applying for the role.If your are shortlisted,the the company will communicate via Email. so make sure you enter correct email id without mistakes or in valid mails.
